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Our European SOC watches your environment every minute of every day. When something fires, human intelligence is on it, investigating, containing, and resolving, not forwarding a ticket.
Threat actors don’t work office hours. Most mid-market organisations are blind from the moment the IT team logs off Friday until they log back on Monday. A 60-hour window in which an intrusion has more than enough time to escalate from foothold to encryption.
Many 24/7 SOCs are a roster of contractors in three time zones who have never seen your environment before. Ours isn’t.
Every shift is staffed from our European operations centre under EU data residency, under EU labour law, under our own roof.
Tier-1 triage is automated. The human who picks up your alert has spent years in detection and response.
The analyst on the night shift has the same runbook, same tuning, and same context as the one who onboarded you.
We resolve, on average, 93% of alerts without involving your team. You hear from us when it matters.
Industry median threat actor dwell time: 10 days. Across Eye Security customers with a confirmed BEC incident in 2025: 24 minutes.
Every action, every decision, every artefact: timestamped and exportable for NIS2, ISO 27001, DORA, and your cyber insurer.
99.6%
of noise removed by AI triage; 0.4% of alerts are confirmed incidents
83%
reduction in Mean Time to Respond (MTTR) over a five-month period
343+
cases confirmed as active incidents in 2025 and handled by Incident Response
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Active containment is the default, not an upsell. If we see it and validate it, we stop it.
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24/7 monitoring and response from analysts in your time zone, your language, your regulatory regime.
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Designed for organisations that need real protection without the cost, sprawl and complexity of an enterprise SOC programme.
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MDR sits inside the same operating model as Incident Response, Security Awareness and Cyber Insurance. One contract. One team.
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The speed is AI. The judgement is human. The accountability is European. We don’t compromise on any of the three.
Most attacks are stopped while they are still small. We watch every minute and act the moment something’s wrong, so an early foothold never becomes a breach.
Threat actors win by staying hidden. We cut their time in your environment from days to minutes, less time inside means less damage, lower cost, and less disruption.
A contained threat does not stop your business. We catch and shut down attacks before they reach the systems your operations depend on. You keep running.
A full team of analysts, threat hunters, and responders, without hiring one. You get enterprise-grade defence and the people behind it.
Your IT team stops drowning in alerts. We handle the monitoring and the 03:00 calls, so they can focus on their core work.
A 24/7 SOC is a team of analysts watching your environment around the clock, detecting, triaging, and responding to threats in real time. The measure that matters is how quickly a real analyst reacts when something fires.
Because threat actors move outside business hours when in-house IT is offline and response times stretch. Continuous monitoring is only useful if someone acts on the alert when it lands.
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For most SMEs, building in-house does not add up. Genuine 24/7 coverage requires enough analysts to staff every shift across the year, plus the tooling, threat intelligence, and incident response capability behind them. A managed SOC delivers that coverage from day one, without the multi-year build. You keep ownership of the decisions; we cover the hours.
A SOC is the team and the hours. MDR is what that team does: detection engineering, threat hunting, and response, layered on the monitoring foundation. With Eye Security, the two come as one service, so alerts don’t get handed between separate teams or vendors.
The label is the same; the operating model often is not. Three questions worth asking any provider:
Tell us about your organisation: sites, systems, current setup. We’ll come back within one business day with a tailored next step.
What happens after you book:
