24/7 assistance in case of cyber incidents

Who do you call when there is a fire? Right, the fire brigade. But who do you call if your IT systems are hit by a cyber-attack? The chance of that happening is many times greater than the chance of fire, and yet entrepreneurs do not prepare for it enough. The result? Tens of thousands of euros in damage, loss of reputation or loss of valuable data. Know who to call in the event of a digital fire.

Incident Response

First aid for cyber incidents

When one of your worst nightmares becomes a reality, EYE's incident response team know what steps to take. Are you a victim of cybercrime? EYE will help you out 24/7.

Being prepared

It is no longer a question of whether you will be affected by cybercrime, but when. Make sure you are prepared. Not just by taking the right detection measures, but by thinking ahead about the steps you will take if a hacker penetrates your systems. A response plan should be in the digital first aid kit of every company.

Help from our incident response team, day and night

EYE is available 24 hours a day, 7 days a week for IT security incidents via the emergency number. The first 15 minutes of telephone assistance are free, and after that you will not incur any unexpected costs. We will immediately start investigating the incident and get you back in business as soon as possible.

Four hours of free investigation

The first four hours of the investigation are frere for EYE's clients. After that we advise you on the follow-up and any associated costs.

Safeguarding systems

If your IT environment is affected, we can intervene remotely, for example by isolating systems or blocking user accounts. In this way, we limit the damage as much as possible.

Recovering from a cyber attack Prevention is preferred, but how do you cure?

Victim of a cyber attack. That sounds scary, expensive and also not very likely. Doesn't it? You're sure it won't happen to you. That is exactly what many entrepreneurs thought at first, until we were called in by them for help after a cyber incident. It is striking that all these entrepreneurs turned out to have the same feeling afterwards: 'If only I had prepared for this better in advance'.

We would love to be able to promise you that, with preventive measures, you will never fall victim to a cyber attack. But unfortunately no cybersecurity company can promise that. For the simple reason that cybercriminals are not silently awaiting and are constantly using new, more advanced techniques to get to your valuables. Fortunately, we do see that the chance of a cyber incident is 80 percent lower at companies that have security measures in place.

24/7 help

The first thing you want to know is who to call in the event of a security incident. The cyber experts at EYE are there for you day and night. The sooner you call, the greater the chance that we can limit the damage and get you up and running again quickly.

You can also call us if you want forensic investigation to find out what data has been accessed or what the hackers were after.

Isolating systems

EYE's software runs on your systems, enabling us to quickly and remotely isolate systems from the network. This makes them impervious to attack and preserves the data on the systems.

We can also temporarily block user accounts if we notice strange behaviour or abnormal patterns. For example, if a wrong password is entered hundreds of times in a very short time, or if it seems that an employee is suddenly working from Russia, while an hour before he was still working in the Netherlands, there is a good chance that a cyber criminal is at work here. We detect these anomalies using our monitoring software.

Four hours of free investigation

As a customer of EYE, you don’t pay for the first four hours of help in the event of an incident. You can always call us. After the first four hours, we’ll discuss the next steps with you, whether you need further assistance and the approximate costs. Often, your IT suppliers can take over after those first four hours of expertise to get your systems up and running again.


Some facts

of all ransomware victims were SME businesses.
62 %
is the average amount of damage done by ransomware in SME.
is the total increase of ransomware in 2020.

Frequently asked questions

We already have antivirus software. What does EYE add?
Antivirus software is a great start, but it won't protect you from all the different threats in the digital world. Our cyber experts actively monitor your systems so that you can be sure that your company is safe.
Isn't my IT supplier already protecting my network?
IT suppliers often do not actively monitor, making it difficult to respond to any incidents in a timely manner. And a short response time is crucial to be able to protect your systems and data as well as possible. EYE works closely with IT suppliers so that we strengthen each other.
Against which cyber attacks does EYE protect me?
EYE focuses on all digital attacks. Think of ransomware, phishing, other malware and viruses, data leaks and attacks via your website. In addition, we also keep an eye on whether you use outdated software that contains vulnerabilities.
How can you provide these services for an SME price?
At EYE, we believe that every organization should be able to work safely and that every entrepreneur should be able to focus on what they are good at, without having to worry about security. Because we work with fantastic partners and buy our technology smartly, we can offer everyone safety in an affordable way.

Interested? Contact us

In a no-obligation consultation, we explain whether and how our solution fits your organization and we give concrete cybersecurity advice that you can use immediately. If desired, we also provide insight into the price you can expect.

©2021 by EYE

Our specialists ♥ tech and use their skills to protect businesses across Europe.