If considering Managed Detection and Response (MDR) to protect your organisation from cyber threats, look for a proactive cybersecurity service that continuously monitors your systems, detects threats, and responds to incidents enhancing AI-driven tools with human expertise. In what follows, we look at the most exciting MDR providers to look out for in 2025 to help you find the one that is right for you.
Choosing the right Managed Detection and Response (MDR) provider is no small task. IT security leaders are exposed to numerous options, each promising 24/7 protection, cutting-edge threat intelligence, and rapid response times. But not all MDR services are created equal. While many claim to offer round-the-clock monitoring, their actual capabilities can vary widely. Some rely heavily on automation, others outsource key security functions, and only a few provide true hands-on expertise at any hour.
The challenge for CISOs and IT leaders is cutting through the noise to find a provider that delivers true value, not just a service-level promise. Choosing the right MDR partner can make the difference between a swift containment and a full-scale security incident.
To help you cut through the noise, we have put together an evaluation guide for mid-market businesses:
Here are 6 MDR providers to watch in 2025
In what follows, we provide an overview of 6 MDR providers that stand out on the market right now, together with their greatest strengths:
- Eye Security. Best for human-led detections and response augmented with AI.
- Huntress MDR. Best for proactive threat hunting.
- Sophos MDR. Best for AI-powered threat detection.
- Arctic Wolf. Best for comprehensive coverage.
- Stoic MDR. Best cost-effectiveness.
- Darktrace MDR. Best for advanced AI capabilities.
In combining advanced AI tools with human expertise, MDR ensures that organisations approach cybersecurity proactively. This blend of technology and human insight is what sets MDR apart from traditional security measures.
The greatest advantage of MDR services, however, is the high availability of skilled cybersecurity analysts who inspect alerts to differentiate genuine threats from false alarms. This way, human expertise enhances security operations, ensuring that organisations are covered 24/7. Here are 6 MDR vendors that excel in combining state-of-the-art technology with a 24/7 SOC:
Eye Security
Eye Security stands out as a Managed Detection and Response (MDR) provider that combines the best of both worlds: enterprise-grade state-of-the-art cybersecurity and a human-led approach suited for small and medium-sized enterprises. The European company with an established presence in Germany and the Netherlands combines best-in-breed technology, in-house expertise, and financial protection, offering a holistic cybersecurity product.
What sets Eye Security apart is its fully integrated model. Beyond 24/7 threat monitoring and rapid incident response, they offer expert-led approach to cybersecurity and streamlined access to cyber insurance via a broker network. This blend ensures not only that businesses stay proactively protected from cyber threats, but that they can also recover quickly and minimise the financial impact if an attack occurs.
Key capabilities and benefits of Eye Security MDR:
- 24/7 MDR with incident response (IR). Continuous monitoring and detection powered by Crowdstrike, Microsoft Defender XDR, SentinelOne and Microsoft Sentinel with a three-minute response time, neutralising threats before they escalate. Small and mid-sized businesses are better positioned to enhance their security posture and address any potential security events via the company’s blend of an open XDR platform and an in-house human-led 24/7 Security Operations Centre (SOC).
- Human-led detection. Direct access to a team of cybersecurity expertsw ho provide proactive advice and hands-on incident response.
- Rapid deployment. Eye Security boasts quick rollout for endpoint and cloud detection and response (EDR and CDR), speeding up time to value.
- Security awareness training. Interactive training and phishing simulations empower employees to recognise and flag suspicious activity, so they are less likely to fall victim.
- Integrated cyber insurance. The tech is supplemented by cyber insurance available through a broker network. This model enables a simplified application process, makes cyber insurance accessible for difficult-to-insure industries, and protects smaller businesses from operational shutdown in the event of a breach.
- Comprehensive risk management. Services like annual risk assessments, vulnerability scanning, and attack surface management via ShadowTrackr provide complete visibility into a company’s security posture.
For small and mid-sized companies without extensive in-house security resources, Eye Security delivers an accessible, all-in-one cybersecurity service. In combining top-tier technology with human expertise and financial protection, Eye Security’s approach ensures that the specific security needs of smaller organisations are met without adding financial strain.
Pros:
- Robust, enterprise-grade protection for smaller organisations
- Open XDR platform featuring market-leading EDR and CDR products
- Extensive threat investigation with deep forensics and RCA
- Fully integrated managed risk, vulnerability and threat hunting
- Proactive, all-round support across the entire security programme
- Self-service reporting and security recommendations in a dedicated portal
- Highly scalable, with fast and easy onboarding
- Cost-effective without compromising on security
- Comprehensive cyber insurance through a dedicated broker network
Cons:
- Limited scalability for very large enterprises
Eye Security’s MDR service is designed to be both affordable and robust. While it may not scale as well for very large enterprises, it excels in providing mid-sized companies with the advanced security solutions they need to safeguard their operations. The combination of cost-effectiveness and tailored protection makes Eye Security a first choice for mid-sized organisations looking to bolster their cybersecurity measures.
Huntress MDR
Huntress MDR’s focus is in proactive threat hunting, making use of human expertise to search for potential threats before they can cause significant damage. Their approach focuses on identifying complex threats that automated systems might miss, making the service suitable for organisations where staying ahead of cyber adversaries is a critical necessity.
Huntress Managed endpoint detection and response (EDR) is at the core of Huntress MDR, focusing on the continuous monitoring and expert analysis at the endpoint level. Fully managed by a 24/7 Security Operations Center (SOC), it offers real-time threat detection and response.
Key capabilities and benefits of Huntress EDR
- Persistent footholds detection. Identifies unauthorised uses of legitimate applications and processes that attackers exploit to maintain hidden access within Windows and macOS environments.
- Malicious process behavior analysis. Utilises behavioral analysis to detect and stop suspicious hacker activities, focusing on the consistent techniques attackers use.
- Ransomware canaries. Monitors small, lightweight files as early indicators of ransomware attacks.
- Open port detection. Enhances perimeter defences by identifying exposed entry points before attackers can exploit them.
- Threat response. Provides threat containment, remediation, and guided recovery, ensuring support throughout the incident response process.
- Managed Microsoft Defender (Optional). Offers management of Microsoft Defender, Microsoft Defender for Endpoint, and Microsoft Defender for Business at no additional cost.
Pros:
- 24/7 expert monitoring. Human expertise in identifying stealthy and evasive threats. Always-on security from a team of SOC analysts.
- Reduced false positives. Allows companies to focus on genuine threats.
- Fast incident response. Ensures rapid containment and remediation.
- Simplified management. Clear guidance and automated actions make it easy for even junior staff to handle incidents.
- Emphasis on proactive threat hunting.
- Focus on continuous learning and knowledge sharing.
Cons:
- May require significant integration efforts
- Higher costs compared to some competitors
Whereas integration efforts and higher costs may be a consideration for some, the proactive threat hunting capabilities of Huntress MDR with a focus on managed EDR and ITDR make it a top choice for organisations prioritising advanced threat detection and mitigation.
Sophos MDR
Sophos is a multi-product security vendor known for its broad portfolio of cybersecurity tools and its centralised management platform, Sophos Central. While their managed detection and response (MDR) service is a key part of their offering, it is not the primary focus of the product-driven company. Despite this, Sophos MDR has gained traction in the market, offering a range of features designed to help organisations detect and respond to cyber threats.
Sophos MDR is known for its AI-powered threat detection capabilities, utilising advanced artificial intelligence and machine learning to enhance its threat detection components.
Key capabilities and benefits of Sophos MDR include
- Integration with Sophos products. Sophos MDR relies on Sophos’ own Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) tools. The Sophos MDR capabilities are strongest when used with Sophos products.
- Centralised management. Through Sophos Central, businesses can manage alerts, investigations, and security configurations from a single cloud-based interface, simplifying security oversight.
- Comprehensive service tiers. Sophos offers different service levels, from MDR Essentials focused on threat detection to MDR Complete, which includes incident response and dedicated support.
- Cloud security monitoring. The Sophos cloud detection and response (CDR) service covers IaaS environments like AWS, Azure, and GCP.
- Security posture assessment. Sophos provides readiness assessments based on NIST guidelines.
Pros:
- Broad product ecosystem with a single-pane-of-glass management approach
- Straightforward product deployment through Sophos Central
- Range of service levels to match different security needs
- Advanced AI and machine learning for threat detection
- Cloud security monitoring for major IaaS platforms
Cons:
- Heavy reliance on Sophos’ own tools for full functionality, limiting flexibility
- Potential for high noise and false positives from multiple data sources
- Onboarding requires customer-led deployment and can take up to 90 days
- Limited transparency and access to backend data for customers
- Incident response and DFIR retainer often extra invoiced
- EASM offered only as an add-on
- Limited warranty covers ransomware events, limited insurance options
Overall, Sophos MDR offers integration within its own ecosystem and a variety of service levels. Its reliance on proprietary tools and customer involvement in deployment and management may pose challenges for businesses seeking a fully managed, vendor-agnostic security solution. The complex setup process and premium pricing may be additional considerations.
Arctic Wolf
Arctic Wolf positions itself as a leader in managed detection and response (MDR), committing to “end cyber risk” through its security operations cloud and concierge delivery model. The company offers a comprehensive range of MDR services with 24/7 monitoring and incident response. The Arctic Wolf platform provides threat detection and visibility into a company’s security posture. Human-led response actions help reduce alert fatigue and minimise time spent on false positives.
The Concierge Security Team (CST) provides dedicated resources to manage each customer’s security needs. This high-touch model is well-received at a strategic level but can fall short during critical incidents. In Germany, Arctic Wolf has a Security Operations Center (SOC) in Frankfurt, addressing local data privacy and compliance requirements.
Key capabilities and benefits of Arctic Wolf MDR
- Concierge security team (CST)
- Cyber resilience assessment
- Managed security awareness
- Managed risk
- Incident response planner
Pros:
- 24/7 monitoring of networks, endpoints, and cloud environments
- Advanced threat detection and extensive visibility
- Reduces alert fatigue by investigating suspicious activities
- Dedicated concierge security team (CST) for personalised support
- Strong European presence with a SOC in Frankfurt
- Comprehensive security operations warranty included in bundles
Cons:
- Over-reliance on customer teams for incident response
- Limited access to native security tools for deeper threat investigation
- Long onboarding process, taking up to 90 days
- Complex pricing with numerous add-ons and hidden costs
- Potential data sovereignty concerns with non-European data processing
- Premium pricing may be a barrier for smaller businesses
- Requires integration with existing security infrastructure
- Requires integration with third-party tools for full-stack protection
Stoïk MDR
Stoic MDR provides budget-friendly managed detection and response services, making it a choice for organisations looking to enhance their security posture without overspending. Their focus is on delivering threat detection capabilities while ensuring affordability. Whereas the service may lack some advanced features and have limited scalability, Stoic MDR remains a choice if looking for cost-effective security solutions.
Stoïk MDR combines advanced endpoint detection and response technology with continuous expert monitoring. Tailored for smaller businesses, Stoïk MDR pairs with Stoïk’s cyber insurance, offering financial protection alongside technical security. This combined approach reduces risk, simplifies underwriting, and can lead to lower insurance premiums.
Key capabilities and benefits of Stoic MDR
- Advanced EDR technology. Powered by CrowdStrike to detect sophisticated attacks.
- 24/7 monitoring and incident response. Stoïk’s in-house CERT team provides supervision and assistance in case of a cyber incident.
- Simple deployment. No minimum endpoint requirement, making setup quick and flexible.
- Faster recovery. Expert-led incident response ensures business continuity after an attack.
- Optimised insurance premiums. Enhanced risk profiles lead to potential cost savings on cyber insurance.
By merging EDR capabilities, expert-driven threat response, and financial protection through insurance, Stoïk MDR offers a holistic product for businesses aiming to strengthen their cybersecurity resilience.
Pros:
- Enhances security posture while optimising financial resources
- Threat detection capabilities
Cons:
- May lack some advanced features required by larger companies
Darktrace MDR
Darktrace is a player in the AI-driven cybersecurity space, often positioned as a leader in network detection and response (NDR). Darktrace MDR combines AI-driven threat containment with 24/7 expert support. Darktrace’s self-learning AI engine detects threats in real time, covering a wide range of security events. Following AI detection, these events are sifted through by cybersecurity experts and only high-priority threats are escalated.
Key capabilities and benefits of Darktrace MDR
- AI-powered detection. Darktrace’s core strength lies in its AI-driven approach to threat detection, using ML models to identify both known and novel threats across enterprise environments.
- Network Detection and Response (NDR). The primary Darktrace product, /Network, provides network monitoring and analysis capabilities, acting as the foundation for their security services.
- Integrated product suite. Products like /Cloud, /Identities, /Email, and /OT offer extended visibility and detection capabilities across cloud environments, identities, email security, and operational technologies.
- Autonomous response. Darktrace’s autonomous response capabilities use AI to take immediate action against identified threats, aiming to minimise damage without human intervention.
Pros:
- Innovative AI technology. AI-based cybersecurity product with advanced anomaly detection.
- AI-driven threat containment with 24/7 support and expansive coverage across various environments.
- Enterprise-grade solutions. The product is tailored for large organisations with complex environments and high-security requirements.
- Global reach. Strong European presence with R&D centers in Cambridge and Den Haag, and sales offices across major European cities.
- Operational efficiency. A focus on refining product and operational capabilities for sustained growth.
Cons:
- Complex deployment. Product implementation can take weeks or months, requiring extensive tuning and configuration.
- Pricing and packaging complexity. Licensing models based on devices/IP addresses can lead to unpredictable costs.
- Placing excessive trust in AI detection. This way, potentially critical low-priority alerts may remain undetected without human-led intervention.
- Black-Box AI models. Limited transparency in detection processes and reporting, making it difficult for customers to understand how threats are identified.
In sum, Darktrace is a player in AI-driven cybersecurity, particularly for network detection and response. Complex deployment, limited MDR offering, and premium pricing may present challenges.
Conclusion: Choosing the right MDR service
MDR uses AI-powered tools, gathers intelligence from global databases, industry collaborations, and the latest research to stay ahead of cyber adversaries. This approach ensures a deep understanding of threat actors and their tactics, allowing for the development of adaptive response strategies. In combining advanced analytics and human-led threat detection, MDR services are well positioned to respond with speed and accuracy that is a match for ever-changing threats.
Choosing the right MDR service can be daunting but here is the bottom line: you need a provider with proven expertise, experience, and the relevant industry certifications. Look for MDR services that offer a combination of the following:
- 24/7 coverage and quick response times
- Flexibility, since the best MDR services are customisable, with tailored threat response
- Guided remediation to make sure threats are neutralised and effective strategies are implemented to prevent recurrence
- Proactive threat detection and vulnerability assessments
- Comprehensive threat mitigation with unlimited full-scale rapid incident response actions without additional fees
- Threat intelligence to make sure you are responding proactively to emerging threats
- Cyber insurance integrated in the offering to mitigate residual risks